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Merhaba arkadaslar. Daha onceden de su uygulamayi aldim begenmedim vs. icerikli emailler attim ve 1 gunde cevapla birlikte parami geri almistim. Bu sefer gift card ile aldigim ve 1 ay gecen bir app icin email attim. İcerigi asagidadir:
   
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   Hi! I had an Amazing Spider Man gift card. I used it and downloaded the game. But It is laggy, slow and not eorkung properly even on the iPhone 4S. I was wondering if I can trade it with how much It is worth(6.99$) or The Dark Knight Rises? I waited for Gameloft to update the game but It is still v1.0.0. <br
   
   Sent from my iPhone
   
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   Sonradan farkettim, working diyecegime eorkung yazmisim, anlarlar umarim.
   
   Edit: Cevap geldi:
   Dear Gorkem,
   
   Greetings from iTunes Store/Mac App Store Customer Support. My name is Roden and I will do my best to address your concern.
   
   I understand that that you are having problem on Amazing Spider Man game. I would like to help you with this, but I could not locate the purchase based on the information you provided. Please respond and include your purchase's order number in your reply.
   
   You can find your order numbers on your email receipts and in your Purchase History. If you need to review your Purchase History, follow the steps in this article:
   
   Linkleri görebilmek için üye olmalısınız.
 Linklerin Görülmesine İzin Verilmiyor Üye ol Veya Giriş Yap
   
   I look forward to receiving your reply. Resolving your concern is important to me. Thank you for being a valued iTunes and Mac App Store customer. Have a nice day!
   
   Sincerely,
   
   Roden
   iTunes Store/Mac App Store Customer Support
   
   Linkleri görebilmek için üye olmalısınız.
 Linklerin Görülmesine İzin Verilmiyor Üye ol Veya Giriş Yap
   
   Please Note: I work Monday to Friday, 6:00 PM - 3:00 AM CST
   
   Thank you for allowing me the opportunity to assist you.
   
   Ben de cevapladim: As I told you, I did not bought the game, I redemeed it with a gift card, and you did not send me a billing information mail.
   
   Sent from my iPhone
   
   
   
   Sent from my Apple iPhone 4S using Tapatalk